Who is Max Lemari?
Max Lemari is the union of two names: Max Guidi (designer and developer of our shoes) and Donato Lemari (artisan responsible for the shoes’ manufacture)
Are your materials really the best?
We source our leather from the best tanneries in Italy. The climate of the Italian peninsula and the long tradition of the tanning process makes Italian leather the best in the world. On top of that, we tried and reviewed more than 100 Italian leathers before choosing the best one (which was the most expensive as well).
What if I need a different size or want to exchange the shoes?
For online purchases, Max Lemari will refund the purchase price of merchandise that is returned in its original condition and accompanied by the original invoice, original Max Lemari packaging and security return/exchange label intact and attached to the item. Customized products can be returned with a 20€ penalty.
You must inform Max Lemari of your intention to return the merchandise within 14 days of the date of delivery by (i) directly returning the merchandise to Max Lemari; or (ii) writing your intention to info@maxlemari.com
We are a startup and work with almost no margins. If the need for an exchange arises, we will need to charge for the shipping both ways.
How do I place an order?
Purchases may be made either through maxlemari.com or through the assistance of our online personal shoppers. You can contact us via email at info@maxlemari.com
Emails will be responded to within 1-2 business days.
Please note we are available Monday-Friday from 8AM-10PM(EST) and Saturday 9AM-10PM(EST), excluding holidays.
Purchases may be made either through maxlemari.com or through the assistance of our online personal shoppers. You can contact us via email at info@maxlemari.com
Emails will be responded to within 1-2 business days.
Please note we are available Monday-Friday from 8AM-10PM(EST) and Saturday 9AM-10PM(EST), excluding holidays.
How do I personalized my shoes with my initials?
After choosing the model that is right for you, you will see a +customize button next to the “size” box on the product page.
Do you plan to launch a women’s model?
Yes, If our Kickstarter project is a success, we want to launch a women’s driver as well. We are already developing the first prototypes, but for now we’re keeping them secret.
Have a question we have not answered?